Shipping policy
Last updated: August 22, 2026
SHIPPING POLICY
At Easify Living, we aim to make ordering simple and convenient.
ORDER PROCESSING
Orders are generally processed within up to 2 business days after payment has been successfully received.
Processing times may occasionally take longer during periods of unusually high order volume, public holidays or circumstances outside our reasonable control.
DELIVERY
Our current standard shipping option is:
Standard Shipping — NZ$10.00
Estimated delivery: 3–5 business days
Delivery estimates are provided as a guide and are not guaranteed delivery dates.
Delivery times may vary depending on the destination, courier availability, public holidays, weather, or other circumstances outside our reasonable control.
SHIPPING ADDRESS
Please carefully check your shipping information before completing your order.
If you provide an incorrect or incomplete address, delivery may be delayed or the parcel may be returned to the sender.
Please contact us as soon as possible if you realise that your shipping information is incorrect.
Once an order has been dispatched, we may not be able to change the delivery address.
LOST OR DELAYED ORDERS
If your order has not arrived within a reasonable timeframe, please contact us at:
We will investigate the delivery with the relevant delivery provider and work with you to resolve the issue.
We will not use this policy to exclude any rights you may have under the Consumer Guarantees Act.
DAMAGED PRODUCTS
If your product arrives damaged, please contact us as soon as reasonably possible.
Where appropriate, please provide photographs of the damaged product and packaging so that we can investigate the issue and arrange an appropriate remedy.
INTERNATIONAL ORDERS
At this time, Easify Living primarily focuses on customers in New Zealand.
If international shipping becomes available, applicable shipping charges, delivery estimates, taxes, duties and other costs will be displayed where applicable.
TAXES AND DUTIES
Where applicable, taxes, duties or other charges imposed by authorities may apply to international orders.
Customers are responsible for any charges that are legally payable by them in relation to an international shipment.
CONSUMER RIGHTS
Nothing in this Shipping Policy limits or excludes your rights under the Consumer Guarantees Act 1993 or other applicable New Zealand law.
If a product is not delivered within a reasonable time or otherwise fails to meet applicable consumer guarantees, you may have rights to a remedy under New Zealand consumer law.
CONTACT
For shipping questions:
Easify Living
Email: info@easifyliving.com