Terms of service
Last updated: August 22, 2026
OVERVIEW
This website is operated by Easify Living. Throughout the site, the terms “we”, “us” and “our” refer to Easify Living.
Easify Living operates this website and online store, including all information, content, features, tools, products and services made available through the website, subject to your acceptance of these Terms of Service.
By visiting our website, browsing our products, creating an account, or purchasing a product from us, you agree to be bound by these Terms of Service and any policies referenced on this website.
Please read these Terms of Service carefully before using our website or placing an order. If you do not agree with these terms, please do not use our website or purchase products from us.
1. ONLINE STORE
You must be legally capable of entering into a contract to purchase products from our store.
You agree to provide accurate, complete and current information when placing an order or creating an account.
We reserve the right to refuse, cancel or limit an order where there is a legitimate reason to do so, including suspected fraud, an obvious pricing error, product availability issues, or other circumstances that prevent us from fulfilling the order.
2. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, specifications and prices displayed on our website are accurate.
However, colours and appearance may vary depending on your device or screen settings.
We reserve the right to correct errors, inaccuracies or omissions and to update product information at any time.
Nothing in these Terms limits your rights under applicable New Zealand consumer law.
3. PRICES AND PAYMENT
All prices displayed on our website are in New Zealand dollars (NZD), unless otherwise stated.
Prices may change without notice, but changes will not affect an order that has already been accepted by us except where permitted by law.
Payment must be successfully received before an order is processed.
We use third-party payment providers to process payments. We do not directly store your complete payment card details.
4. ORDER ACCEPTANCE
When you place an order, you are making an offer to purchase the selected products.
An order confirmation email confirms that we have received your order. It does not necessarily mean that the order has been accepted.
We may cancel an order before dispatch where there is a legitimate reason, such as a product being unavailable, an obvious pricing error, suspected fraud, or an inability to fulfil the order.
If we cancel an order after payment has been received, we will provide an appropriate refund.
5. SHIPPING AND DELIVERY
Delivery times and shipping charges are shown during checkout where available.
We aim to process orders promptly. Our current standard processing and delivery estimates are provided in our Shipping Policy.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather, customs processing or other unexpected events.
Nothing in this section limits your rights under the Consumer Guarantees Act.
6. RETURNS, REFUNDS AND CONSUMER RIGHTS
Our Return & Refund Policy explains our voluntary change-of-mind return policy and the process for requesting a return.
Nothing in our Return & Refund Policy or these Terms of Service excludes, restricts or modifies any rights or remedies you may have under the Consumer Guarantees Act 1993 or other applicable New Zealand law where those rights cannot legally be excluded.
Where a product does not meet applicable consumer guarantees, we will provide the remedy required by law.
7. INTELLECTUAL PROPERTY
All content on this website, including logos, branding, text, graphics, images, product descriptions and website design, is owned by or licensed to Easify Living unless otherwise stated.
You may not reproduce, distribute, modify, copy or commercially use our content without our prior written permission, except where permitted by law.
8. PROHIBITED USE
You must not use our website:
- for any unlawful purpose;
- to commit or facilitate fraud;
- to interfere with the security or operation of the website;
- to attempt to gain unauthorised access to our systems;
- to transmit harmful or malicious code;
- to infringe the rights of others; or
- to misuse our website or services.
9. THIRD-PARTY SERVICES
Our website may use third-party services, applications, payment providers, shipping providers or other technology providers.
Those services may have their own terms and privacy policies. Your use of third-party services may therefore be subject to those providers’ terms.
10. ACCURACY OF INFORMATION
We do our best to keep information on our website accurate and current.
However, we do not guarantee that all information will always be complete, accurate or error-free.
We may update, correct or change information on the website at any time.
11. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Easify Living will not be liable for losses arising from your use of the website that are not reasonably foreseeable or that are outside our reasonable control.
Nothing in these Terms limits or excludes any liability or consumer rights that cannot legally be limited or excluded under New Zealand law.
12. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
The latest version will be posted on this page and will show the date it was last updated.
Your continued use of the website after changes are posted means you accept the updated Terms, subject to applicable law.
13. GOVERNING LAW
These Terms of Service are governed by the laws of New Zealand.
Any dispute will be subject to the applicable laws and dispute-resolution processes of New Zealand.
14. CONTACT US
If you have questions about these Terms of Service, please contact us:
Easify Living
Email: info@easifyliving.com